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More dialogue and engagement

Idea for more dialogue and engagement
Smartville should really invest in a citizens panel that can take part in surveys or meetings to really give advice to the city council.
Jo S.
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Caring neighbourhoods

Idea for caring neighbourhoods
We do not only want to be able to "speak", we also want to be able to "act". Grassroots initiatives most be allowed to act (they must be given some sort of mandate) so that people aren't discouraged by red tape l
Paolo .
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Accessible, high-quality services

Idea for accessible and high-quality services
Provide mobile service vans that visit neighborhoods monthly.
An O.
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Caring neighbourhoods

Idea for caring neighbourhoods
Encourage intergenerational activities so youngsters and older residents can learn from each other and get to know each other
Sarah T.
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Accessible, high-quality services

Idea for accessible and high-quality services
computerlokaal met begeleiding
kwinten V.
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More dialogue and engagement

Idea for more dialogue and engagement
Pop-up Booths: Mobile info stands at markets/festivals gathering quick feedback on local topics.
Bert H.
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More dialogue and engagement

Idea for more dialogue and engagement
more consultations of citizens live
Kwinten V.
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Caring neighbourhoods

Idea for caring neighbourhoods
Support local “help each other” networks where residents can offer small favors (shopping, gardening).
Alexander T.
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Caring neighbourhoods

Idea for caring neighbourhoods
Provide grants for resident-led projects that make streets friendlier or greener.
Serge T.
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Caring neighbourhoods

Idea for caring neighbourhoods

Create small shared spaces — benches, gardens or play corners — where neighbours can meet naturally and connect in daily life.

Eva H.
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Accessible, high-quality services

Idea for accessible, high-quality services

Offer one clear digital portal with simple language and real human support for those who need extra help.

Eva H.
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Accessible, high-quality services

Idea for accessible and high-quality services
Provide information about the city that is tailored to the needs and skills of children and teens / .......
Kwinten .
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More dialogue and engagement

Idea for more dialogue and engagement
Involve young people through school-based mini-councils or idea contests.
An O.
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Accessible, high-quality services

Idea for accessible and high-quality services
Set up “service hubs” in libraries or community centers where staff help residents complete online forms.
Peter B.
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Accessible, high-quality services

Idea for accessible and high-quality services
The library has much more potential! It can be a vibrant space for the younger generation and the elderly, where traditional library services (reading, books ...) can be mixed with digital media.
Jane D.
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More dialogue and engagement

Idea for more dialogue and engagement
Host weekly exchange moments where citizens can meet and engage with people working in various fields that are relevant to shaping our quality of life (eg police, garbage collectors, mailman) to ensure respect for these people and also to ensure that they know about citizen's expectations and needs (to improve the services they provide)
Laura .
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Accessible, high-quality services

Idea for accessible and high-quality services
Digital loket
Olivier P.
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Accessible, high-quality services

Idea for accessible and high-quality services
"As a resident, I think Smartville should create a simple feedback app or hotline where we can quickly report issues—like broken ramps, unclear signs, or confusing procedures—and actually see updates on when they'll be fixed. Knowing our input leads to real action would help services stay accessible and high-quality."
Eva H.
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Caring neighbourhoods

Idea for caring neighbourhoods
Organize 'neighborhood days' to meet new people and strengthen connections.
An O.
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More dialogue and engagement

Idea for more dialogue and engagement
Launch a digital participation platform where residents can vote or comment on local projects.
An O.
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More dialogue and engagement

Idea for more dialogue and engagement
Organize regular “coffee with the mayor” sessions in different neighborhoods.
Serge T.
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More dialogue and engagement

Idea for more dialogue and engagement

Host regular local meet-ups and online talks where residents can share ideas and co-create community solutions.

Eva H.
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More dialogue and engagement

Idea for more dialogue and engagement
more informal meeting sessions because there are so few moments for interaction
K R.
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Smart technology. Meaningful participation. One engaged Smartville.

smartville@bpact.be

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Accessibility

Accessibility Statement of the Bpart participation Platform

Bpart is committed to providing an accessible web platform.

What is web accessibility?

Web accessibility means that websites and applications are accessible and usable for everyone. Access to information and services is not always guaranteed for everyone. This includes individuals with visual impairments or blindness, older adults with reduced vision, as well as individuals with limited hand function or reading ability.

How does Bpart strive for accessibility?

We adhere to the current relevant accessibility standards in our ongoing efforts to maximize the accessibility and usability of our platforms for all users. These principles are applied when developing new features or improving existing modules.

Which guidelines do we follow?

The Web Content Accessibility Guidelines (WCAG) gather the standards applicable to accessibility requirements for individuals with disabilities. These guidelines are divided into three levels: A, AA, and AAA. Bpart follows the WCAG 2.1 AA guidelines when developing platforms.

What can you do?

Enlarge text

If you find the font size on the site too small to read comfortably, you can easily enlarge it using your browser's built-in function.

Use a screen reader

A screen reader is a form of assistive technology that provides speech or braille output of text and image content.

Optimize your platform

If you are a user or administrator of a project or Bpart, be sure to check the information on "web accessibility in practice" from the Flemish government.

Exceptions

We strive to make our content accessible to everyone. However, in some cases, there may be inaccessible content on the platform, such as:

External tools

Bpart allows the integration of external tools and platforms, such as survey software. These third-party software may not be accessible.

Branding – custom CSS

The guidelines are applied to the Bpart platform. However, when used, third parties may add branding or custom CSS. Bpart cannot guarantee that these will be applied in an accessible manner by third parties.

Maps

Projects have the option to display their input in a map view, which may not be easily accessible. However, there is always an alternative list view available, which is accessible.

User-generated content

Users can upload their own content and documents to their Bpart project. Bpart cannot guarantee that users will adhere to all guidelines. It is possible that individual users or organizations may upload non-accessible PDF files, images, or other multimedia. These documents may not be fully accessible.

Assistive technology

Bugs with screen readers may occur with different combinations of browsers and screen readers.

Publication date

This accessibility statement was published on May 1, 2023.

Feedback

We welcome your feedback on the accessibility of our platforms. You can contact us at wcag@bpart.be. We will try to respond within 3 working days.

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Terms and conditions

Terms and Conditions

The goal of Bpart's online participation platform is to give as many people as possible the opportunity to be involved in policy or policy making. Bpart wants to make online participation as accessible as possible. On this page you will find the general terms and conditions of Bpart BV.

Each administrator (client) of the online platform can add his or her own privacy statement. Please consult the privacy page of the platform in question. If you have any questions, you can contact us via support@bpart.be.

Your data (first name, last name and e-mail address) are managed by the client and possibly used for its participation projects.

Bpart does not share any data with third parties other than the client managing the data.

Login and registration

Depending on the use and setup of the platform by the administrator (client), an account can or must be created at some point to participate in the online discussion. You can register via an email address or create an account by linking it to your Facebook or Google profile.

Bpart and the administrator (client) reserve the right to refuse, suspend or delete accounts, for example when a user does not comply with the rules of the online platform, performs illegal actions or was previously refused or deleted.

Authentication with Google

You can use a Google account to log in or register. When registering, we request first name, last name and email address. These are used to create an account and are stored as such.

You can use a Google account to log in after registration. We then request first name, last name, email address. We only use the e-mail address to find your account. The data is not stored.

Your data (first name, last name and e-mail address) are managed by the client and possibly used for its participation projects.

Bpart does not share any data with third parties other than the client managing the data.

Authentication with Facebook

You can use a Facebook account to sign in or register. When registering, we request first name, last name and email address. These are used to create an account and are stored as such.

You can use a Facebook account to sign in after registration. We request first name, last name, email address. We only use the e-mail address to find your account. The data is not stored.

Your data (first name, last name and e-mail address) are managed by the client and possibly used for its participation projects.

Bpart does not share any data with third parties other than the client managing the data.

Property rights of Bpart

Bpart's platform is protected by intellectual property rights which include content, source code, database … The use of this platform in no way implies a transfer of these intellectual rights to the users or administrators of the platform.

Each user or administrator must be aware of these rights and must act accordingly. It is therefore also forbidden to reproduce, distribute, modify or transmit the platform or its contents without permission.

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Your Privacy
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Bpart 2026

To respect your privacy, we do not use analytical cookies. We only use functional cookies that are minimally necessary for the website to work properly.